Blaiklock Logistics (“Blaiklock”, “we”, “our”, or “us”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our website or engage with our logistics and freight forwarding services.
By using our website and services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect and process the following categories of information:
1. Information We Collect
1.1 Personal Information
Name
Company name
Email address
Phone number
Billing and shipping details
1.2 Shipment & Logistics Information
Cargo and shipment details
Customs documentation
Delivery instructions
Tracking references
1.3 Technical Information
When you access our website, we may automatically collect:
IP address
Browser and device information
Website usage data
Cookies and analytics data
1.4 Communication Information
Information submitted through contact forms, quotation requests, newsletters, or customer support communications.
2. How We Use Your Information
We use personal information for legitimate business and operational purposes, including:
Provide logistics and freight forwarding services
Process shipments and customs requirements
Respond to enquiries and quotations
Improve website functionality and user experience
Manage customer relationships
Send service updates and marketing communications
Meet legal and regulatory obligations
Prevent fraud and maintain security
3. Information Sharing
We may share information with trusted third parties including:
Shipping carriers
Customs authorities
Respond to enquiries and quotations
Warehousing and logistics partners
Technology providers
Payment processors
Legal or regulatory authorities where required
We do not sell personal information.
4. International Data Transfers
As a global logistics company, information may be transferred internationally to support shipment operations, customs processing, and logistics coordination.
We take reasonable measures to ensure personal data remains protected during international transfers.
5. Data Security
We implement appropriate security measures to protect information from unauthorised access, misuse, or disclosure.
These measures may include secure systems, restricted access controls, encryption, and internal data protection procedures.
6. Data Retention
Personal information is retained only for as long as necessary to:
Provide services
Meet legal obligations
Maintain operational records
Resolve disputes and compliance matters
7. Your Rights
Depending on applicable laws, users may have the right to:
Access personal information
Correct inaccurate information
Request deletion of data
Restrict or object to processing
Withdraw consent where applicable
Requests may be submitted using the contact details below.
8. Cookies
Our website uses cookies and analytics tools to improve website performance and user experience
Users may manage cookie preferences through browser settings or consent tools available on the website
9. Third-Party Links
Our website may contain links to external websites. Blaiklock Logistics is not responsible for the privacy practices or content of third-party websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date.
11. Contact Information
For questions regarding this Privacy Policy or requests relating to personal data, please contact: